FAQ's
Frequently Asked Questions
Find answers to common questions about Al Raqi Cargo’s services, delivery timelines, and process. Our goal is to make your shipping experience smooth and stress-free.
1. How to book cargo with Al Raqi Cargo?
To book cargo, please provide us with the following details:
• Packing List (items you are sending)
• Box Dimensions (length × width × height in cm)
• Quantity of Boxes/Packages
• Pickup & Delivery Address
Once we receive this information, our team will give you a quote and arrange the shipment.
You can share these details via phone, WhatsApp, or our website for quick booking.
2. Do you provide door-to-door service in Saudi?
Yes, we provide reliable door-to-door cargo service across Saudi Arabia:
• Full Truck Load – Direct door-to-door delivery.
• Half Truck Load – Door-to-door delivery at economical rates.
• One Box or Few Boxes – Door-to-door delivery available.
Main Cities (Riyadh, Al Hassa, Dammam): Direct door-to-door service.
Other Cities in Saudi Arabia: Shipments are delivered to Riyadh and then handed over
to a local courier for onward delivery to your desired city.
Note: Local courier charges are to be paid by the client.
3. How much does cargo cost?
Cargo cost depends on the weight, size, and destination of your shipment. Please request a free quote for exact pricing.
4. Can I track my shipment?
Yes, we provide tracking support. You can contact our customer service team anytime to get live updates on your shipment status.
5. Do you handle fragile items?
Yes, we handle fragile and delicate items with special care, using protective packaging to ensure safe delivery.
